VACATION TIME
AT VICC COUNCIL OF CO-OWNERS, INC.
ANSWERS TO QUESTIONS FREQUENTLY
ASKED BY CO-OWNERS
Question: How does Vacation Time at VICC compare
to other resorts in RCI?
Answer: Vacation Time at VICC had 622 weeks deposited
into the RCI space bank for the 2009 interval year. During the same
year, we had 613 exchange guests, or an occupancy of 99%.
Our occupancy has never been below 90%.
Exchange guests are asked to fill out comment cards
concerning their vacation experience. During 2009, 232 of our exchange
guests filled out and returned comment cards to RCI. A summary of comments and
ratings of Vacation Time at VICC compared to ALL North American
resorts is as follows:
VICC ALL*
------- -------
Check-in / check-out procedure 4.8 4.5
Resort
hospitality
4.6 4.4
Resort maintenance 4.3 4.3
Resort
amenities
3.8 4.1
Resort activities
3.3 3.8
Unit quality 4.4 4.0
Unit maintenance 4.5 4.1
Unit
housekeeping 4.4
4.2
Unit
amenities 4.6 4.3
Overall vacation 4.4 4.2
Staff response 4.5 4.3
Atmosphere
4.4 4.2
These ratings are based on a scale of 1
to 5, as follows:
Excellent 5 Average 3 Poor 1
Above average 4 below average 2 * All North American Resorts
As you can see, our evaluations are about average for all
North American resorts. We have no control over resort maintenance or resort
amenities since these are managed by the overall condominium association. Our Unit (interior) ratings are slightly
above average. We do not have any organized social activities or programs. Our only on-site amenity is a swimming pool.
Golf, exercise, swimming and dining facilities are, however, available at the
Valley International Country Club nearby on a fee basis. The absence of on-site activities and
amenities does keep our maintenance costs down.
Question:
I want to sell my timeshare. How
do I go about doing this?
Answer: Traditional residential real estate brokers do not
generally get involved in the listing or sale of timeshares since the sales
prices are small and the commissions therefore are negligible.
There are a few brokers who specialize in resale of
timeshare and resort properties. Some want upfront fees for advertising and
promotion or so-called "appraisal fees". Several of our co-owners
have commented unfavorably on the lack of performance of these brokers. We
suggest that you only use brokers whose commission payment is contingent on
funding of the sale. You will probably have to sell your timeshare yourself,
either to a friend or relative, or through the classified section of a
newspaper in a major metropolitan area or on the Internet. America On-Line and
many other Internet companies, such as The Timeshare Users Group (TUG), have
classified ad sections.
Question: Why are the annual assessments due on January 1 of each year?
Answer: A co-owner may space bank his week of ownership with
RCI up to two years in advance. It behooves us to make our assessment billings
due at the earliest possible date to minimize having to honor RCI inbound space
banking of weeks for which maintenance assessments have not been paid. Many
resorts require that the maintenance assessment be paid for each year placed
into the space bank. We feel this would be financially burdensome to our
co-owners, and only require that the current year assessment be paid when due.
Question: Why is a late charge assessed for payment after January 10?
Answer: When assessments are unpaid, the Declaration
prohibits use of the unit by the owner. In order to prevent such use, the
on-site management office must be advised of non-payment, and a block on space
bank use must be filed with RCI. Also, additional billing and collection
efforts must be undertaken. The $50 late charge is an attempt to recover some
of the extra costs associated with these efforts.
Question: Why
doesn't the management company have a rental program for units owned by
individuals?
Answer: There is very little rental demand for our units.
Our office is only open approximately 20 hours per week, which precludes daily,
hotel type rentals. Most of our co-owners space bank or use their units so that
very few units would ever be available for rental.
Question: If I cannot use my
week, why can't I use some other week during the year, which is not being used
by the owner?
Answer: We do not operate any type of space banking or
exchange program for our condominium weeks. RCI does have a program for making
internal exchanges, and this program should be used if you desire to come to
Brownsville and stay at a time other than the week, which you own.
Question: I am unable to afford the annual maintenance assessments and
have been unable to sell my unit. Is there any way to be relieved of the continuing
obligation for the maintenance assessment?
Answer: The maintenance assessment is an obligation, which
an owner assumed with ownership, and is a personal debt of the owner as well as
a lien against the property. The only way to terminate this obligation is to
sell or give your unit to someone willing to undertake the responsibility of
ownership. The personal liability of
the owner can also be terminated through bankruptcy proceedings. In financial hardship cases, the Council
will accept a deed from an owner if maintenance assessments are paid for the current and the
following year, plus the payment of $195 to the management company (Westchester Corporation) for processing the transaction
($175 transfer fee and a $20 fee
charged by the Cameron County Clerk for recording the Deed).
Answer: As costs and
expenses increase, so must the annual assessment increase.
We believe our costs to be one of the lowest in the
industry, and hope to keep them so. Since inception in 1984, our assessment has
increased from $187 in 1984 (the first
year of operation) to $390 for the year 2010 (our 27th year of
operation), an average increase of approximately 3% per year. This is lower than the rate of inflation during this period, and
considerably lower than the average for all North American timeshare
resorts.. We do not have the
extensive recreational facilities and programs of many larger and newer full
service resorts and therefore our operating expenses are lower.
Question:
When is the annual meeting held?
Answer: Annual meetings are held on the first Tuesday of each December. Notices of the exact date are mailed to all co-owners during the 30-day period preceding the meeting date along with the annual maintenance assessment invoice. Special meetings are called when necessary. We welcome any questions or suggestions from co-owners. The books and records of the Council of Co-Owners are available for inspection by any co-owner during weekday business hours at 1609 Catalina Bay Ct, Granbury Texas 76048.
Question: Who do I notify when my address changes?
Answer: It is important to notify both the Vacation Time Administrative Office and RCI (if you are a member) of any changes in your address, telephone numbers, etc. Change notifications must be in writing. Our mailing address for changes is: 1609 Catalina Bay Ct, Granbury, Texas 76048-1464. The email address is: pickenslee@aol.com You must notify RCI separately.
Question: Who do I contact with questions concerning my ownership, unit, exchanges, account, etc?
Answer: Administrative Office (Granbury): Lee Pickens 817-573-0718
Resort Office (Brownsville); Rick Ruenes 956-544-5302
RCI (spacebank deposits, exchanges,
etc.)
800-338-7777
Question: Why does Vacation Time Condos at VICC not cooperate with
timeshare exchange networks other than RCI?
Answer: We are affiliated with the largest and best of the
timeshare exchange networks, Resort Condominiums International (RCI). Our Resort Affiliation and Owners
Association Agreement with RCI provides that "... all requests for
exchanges at the Resort, both internal and external, shall be processed through
RCI.
Affiliation with more than one exchange network would
greatly increase clerical effort and expense of the Council of Co-Owners. Cooperating with other exchange networks
without an affiliation agreement would leave us without the ability to revoke
space banking by owners who are delinquent in paying their assessments. Such
ability is one of our important controls in collecting delinquent assessments.
Each owner does have the right to permit guests the use of his unit/week. We do require that the owner authorize guest use of a unit/week in writing to the Council of Co-Owners, providing us with the name, address and telephone number of the guest.
Question: Why do we not participate in the RCI Points program?
Answer: We have only 15 timeshare units and it is not economically feasible to operate a "hotel" type front desk and reservation system that is required when participating in the Points program. Our front desk is only open about 20 hours per week.
Question: What are we doing to
maintain our affiliation in good standing with RCI and our trading power for
exchange purposes?
Answer: We are continuously involved in maintaining and
upgrading the quality of our condominium units, including routine replacement
of linens and house wares and carpet cleaning.
Major refurbishing, including replacement of floor coverings, window
coverings, furniture and appliances and repainting, is also an ongoing
activity. Upgrading of our unit amenities over the years has included addition
of the following: a second TV, microwave oven, VCR, DVD, a second telephone,
vacuum cleaner, electronic wall safe, blender, iron and ironing board in each
of our units. We also provide a comprehensive information and tourist
attraction directory in each of our units to facilitate enjoyment of the area
by our guests. Our on-site manager holds a complimentary Sunday morning coffee
each week to answer questions and further familiarize our guests with the
attractions of the Brownsville/Matamoros/South Padre area. Rest assured that
each of us involved in the management and operation of Vacation Time Condos at
VICC is committed to making visits by our owners and guests as pleasurable as
possible.
Rev 07/09/2010